We're here to help! 🩷
For order questions, missing items, returns, wholesale inquiries or general help, please contact our team at support@offshoreboutique.shop. Include your order number and the email address used at checkout so we can locate your order faster.
Email Customer Support ♡
Customer service hours: Monday–Friday, 8 AM–5 PM Eastern.
Response time: 24–72 business hours, excluding weekends and holidays.
Checking a preorder? You can review your order's current status before contacting us:
Track My Preorder ♡
Our team responds by email. Please avoid sending duplicate requests about the same order, as this may delay follow-up.
