Refund policy

Hey girlie! Need to exchange or return something? Here’s everything you need to know 💁🏼💗

✅ Eligibility for Return/Exchange:

• Original tags must be attached

• Item must be unworn & in perfect condition (no stains, damage, etc.)

• You must provide the original receipt

• Item must be back in my hands within 7 days of the delivery date — no exceptions!

📌 EXCHANGE or STORE CREDIT ONLY — no refunds

 

🚫 Items That CANNOT Be Returned:

• Freshies

• All sale/discounted items

• Jewelry

• Bags

• Accessories & gifts/customized items

• Bodysuits/intimates

• Items from Pop-Up Event Sales – these are FINAL SALE with no exceptions

I display this throughout all pop-up events to make sure you’re aware before checking out. Due to the added expenses and demand, no returns or exchanges can be accepted.

 

⏳ Important Reminder for Pickup Orders:

Pickup orders held for 14 days or more from the purchase date will not be eligible for return or exchange.

💌 Ready to Start a Return?

Please email offshoreluxeboutique@gmail.com to begin the return process.

Approval is required via email before sending anything back!

Once approved, we’ll give you step-by-step instructions depending on whether you’re local or shipping your return.

Note:

• You are responsible for return shipping costs

• Shipping fees are non-refundable