Shipping policy

Processing & Fulfillment

• All orders are processed in the order they are received.

• Processing/turnaround times are listed on each product page and may vary depending on the item.

• Once your order has entered fulfillment (processing at our shipping office), it cannot be changed or cancelled.

Shipping

• Orders are shipped via USPS, UPS, or FedEx depending on the order and delivery address.

• Tracking information will be provided once your order has shipped.

• Off Shore Boutique is not responsible for delays caused by the shipping carrier (weather, holidays, customs, etc.).

Returns & Store Credit

• Refunds are not issued once an order has shipped or in fulfillment.

• If you do not wish to keep your item, you may return it once received. Upon return, a store credit will be issued for the full purchase amount (excluding shipping).

• Items must be returned in their original condition, unworn and unused, within 7 days of delivery.

• Customers are responsible for return shipping costs.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos so we can assist you.

• In these cases, we will cover the cost of return shipping and provide a replacement or store credit.

Order Policies

• All sales are considered final once shipped, except in the case of damaged or defective items as noted above.

• Turnaround times, preorder timelines, and LT (long turnaround) items are clearly noted at the top of our website and/or product pages.

• By placing an order, you acknowledge and agree to these terms.